A lot of individuals who start using their first hosting account, or switch companies, typically have enquiries about how specific tasks are executed or have hassles setting up different things such as emails, website settings, and so on. That’s the reason why, a lot of companies have prepared documentation with the most common questions and issues in order to help their clients get information swiftly and seamlessly. Consequently, the client care team members can dedicate more time to actual problems that some customers may be experiencing, since the solution for the smaller things will already be available on the Internet and clients will be able to deal with them without having to contact the customer care staff. Having thorough documentation is exceptionally important, particularly for new users without any previous experience at all, because the hosting service involves a vast amount of functions and many people can become baffled about what to do. A good information repository can both help you complete the operations that you want and discover how the web hosting service works in general.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting packages include a detailed knowledge base where you can find info about all the difficulties that you could possibly stumble upon and their solutions. You can learn how to create and administer an electronic mailing list, how to use an .htaccess config file, or how to continue if the settings of your email client are correct, but still you are unable to send email messages, for example. We have tried our utmost to be as comprehensive as possible and to encompass all the available options so as to help you save time and energy and to provide you with different solutions for each single issue. The knowledge base contains informative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific features and functions in every Control Panel section, whereas if you would like to see the complete article archive, you can go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting come with thorough online help documentation where you will see information on all the features that our custom-built Hepsia Control Panel comes with, in addition to solutions to different questions and problems that you could run into. All installation guides include step-by-step instructions, which implies that you won’t need to worry about missing something in case you need to export a MySQL database, for instance. The troubleshooting articles cover a number of different potential causes of certain problems and the solution for each and every one of them, so if you’re not able to send emails even though you have the right settings, for instance, you can swiftly see what the reason for this may be and correct the issue with a few clicks in your email client. As Hepsia offers quite a few features, you will be able to find applicable articles in every section. If you prefer to check out all help articles, click on the Help link, which is located in the upper right-hand corner of the window.