Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Web Control Panel you can find an in–depth Help Center section offering a lot of help articles and regularly asked questions. They are contributed by our support team of expert technicians. Just fill in your question and our intelligent system will offer you the best possible answer.

  • Top quality support service

  • Instructional Video Clips

  • We have prepared a selection of step–by–step video tutorials that visually demonstrate how you can remedy a typical issue connected to your Linux shared web hosting services account. You will find the video lessons in the Help Center section.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 client support service with a sixty–minute response time guarantee. Our team of practiced techs will be available to you to respond to all the questions that you may have. During non–peak periods, a reply will be supplied within just 20 minutes.